Do all rooms have sea views?
Yes! Every room at Baileys At The Beach enjoys beautiful sea views, with Buffalo Beach located directly across the road. Our Premium Studio Rooms offer the most spectacular panoramic views, while all rooms provide the perfect spot to relax and take in the beauty of Mercury Bay.
What time is the motel office open?
Our reception is open daily from 7:30am to 7:30pm. If you require assistance outside these hours, please call us on 07 866 5500 or 027 866 5500.
What time is Check-In?
Check-in is from 2:00pm daily. Early check-in is available for $25.00, subject to availability.
If you expect to arrive after 7:30pm, please let us know in advance so we can make arrangements for your arrival.
What time is Check-Out?
Check-out is by 10:00am.
If you plan to depart before 7:30am, please settle your account the evening before.
Late check-out may be available by prior arrangement with reception, subject to availability. A $25.00 late check-out fee applies.
What credit cards are accepted?
Visa, Mastercard and EFTPOS are accepted for payment. There is a 2.5% surcharge on credit cards.
Where are the nearest banks/money exchange?
Whitianga has 3 banks:
Bank of New Zealand
70 Albert Street, Whitianga - Open Tuesday-Friday from 9:30am-4:00pm
Kiwibank
72 Albert Street, Whitianga - Open Tuesday, Wednesday and Friday from 10:00am-2:00pm
Westpac
30 Albert Street, Whitianga - Open Wednesday & Friday - 9:30am-2:00pm
Do you have a restaurant or provide breakfasts?
No, we do not have a restaurant or provide breakfast. However, we can highly recommend several excellent cafés and restaurants, all within a 3-minute drive of the motel.
If you'd like a recommendation, simply ask at reception—we're always happy to suggest our local favourites.
What cooking facilities are available?
Our Premium Studio and Deluxe One-Bedroom rooms feature fully equipped kitchens with a stove, oven and microwave. Everything you need for self-catering is provided, making it easy to prepare meals during your stay.
Is there a BBQ area?
Yes! Guests are welcome to use our outdoor BBQ area during their stay. Please check with reception for availability. BBQ utensils and cleaning supplies are available from reception.
Where is the nearest supermarket?
There are two large supermarkets and a smaller supermarket in Whitianga, all within a short 2-3 minute drive from the motel:
Woolworths
24 Joan Gaskell Drive, Whitianga - Open 7 days a week from 7:00am-9:00pm
New World
1 Joan Gaskell Drive, Whitianga - Open 7 days a week from 7:00am to 9:00pm
Four Square Whitianga (smaller supermarket)
3 Albert Street, Whitianga - Open 7 days a week from 6:45am to 7:00pm
How far from the motel is Whitianga's main street with shops, cafes and restaurants?
The motel is 1.3 km from Whitianga's main street, a 3-minute drive or an easy 20-30 minute flat walk along the boardwalk.
Is there parking available for guests?
Yes. We provide one free parking space for each room. Parking spaces are unassigned, so you are welcome to park in any available space. If you have more than one vehicle, additional vehicles can be parked on the side road next to the motel. We can also accommodate boats and trailers. Please let us know before your arrival so we can ensure there is sufficient space available.
Where is the nearest EV charging station?
Whitianga has two EV Charging Stations open 24/7:
- New World Supermarket carpark, 1 Joan Gaskell, Whitianga
- Lee Street carpark (opposite Pinky's), 4 Lee Street, Whitianga
Are rooms serviced daily?
Yes, rooms are serviced daily between 9:00am and 12:00pm. Please use the Yeah/Nah Service signs to indicate if you do or do not require a service.
Are there laundry facilities available onsite?
Yes. Our self-service laundry is conveniently located next to reception and is available daily from 2:00pm to 7:30pm. A small fee applies for the use of the washing machine and dryer, with laundry powder and fabric softener included. Drying racks are available, or you are welcome to use the clothesline at the rear of the car park. An iron and ironing board are also available for complimentary use in the laundry room.
Is there free Wi-Fi?
Yes. We offer complimentary high-speed Wi-Fi throughout the motel. Simply connect to our Wi-Fi network on arrival to get online.
What television channels are available?
Each room features a Smart TV with complimentary Netflix and SKY Guest Select, giving you access to over 50 channels, including movies, sports, news, documentaries and children's entertainment.
What cooling/heating facilities are available?
Our Deluxe Rooms are equipped with air conditioning/heat pumps for year-round comfort. Our Premium Rooms currently have heaters and are scheduled to have air conditioning/heat pumps installed in August 2026. All rooms also have ceiling fans.
Do you have a swimming pool?
No, we do not have a swimming pool. However, there is a safe swimming beach located directly across the road from the motel, making it easy to enjoy a swim during your stay.
Do you have a spa pool?
No, we do not have a spa pool. However, we are just a 2-minute drive from The Lost Spring, where you can enjoy luxurious geothermal pools and spa treatments - we highly recommend.
Alternatively, Hot Water Beach is only a 30-minute drive away, where you can dig your very own natural hot pool in the sand. We provide complimentary spades for our guests to use during their stay.
Do you have kayaks or other activities?
Guests are welcome to enjoy our complimentary guest amenities, including two kayaks with life jackets, boogie boards, beach toys, spades for Hot Water Beach, and a curated selection of books and board games.
We also have adult bikes and stand-up paddle boards available for hire. Simply ask at reception for more information.
Can you provide local attraction/activities information?
Absolutely! Our reception team is happy to help you discover the best of Whitianga and the Coromandel. Browse our selection of local attraction and activity brochures at reception, and be sure to ask about Baileys' exclusive discount code, which offers 10% off selected local activities.
Do you have a Port-a-cot?
Yes. We have Port-a-Cots available for hire for $25 per stay, which includes fitted sheets and a blanket. Please let us know in advance if you require one so we can have it ready for your arrival.
Are the bathrooms communal?
No. Every room has its own private bathroom with a shower and toilet, so you can enjoy complete comfort and privacy throughout your stay.
Are you pet friendly?
Although we love pets, we also need to consider the comfort of all our guests, including those with allergies. For this reason, we are unfortunately unable to accommodate pets in our rooms or anywhere on the motel grounds.
What is your cancellation policy?
Effective immediately and for any bookings made after 11/05/2025 the following cancellation policies apply.
During the following peak periods - 25th December to 31st January, Auckland Anniversary weekend, Waitangi weekend, Easter weekend, ANZAC Day weekend, King's Birthday Weekend, Matariki weekend, Oceans Festival and Labour weekend the following applies:
Cancellations within 14 calendar days or less of the day of arrival or a no show will incur a 100% charge for every room night cancelled.
The above cancellation policy also applies at any time of the year for group bookings (4 or more rooms)
For periods other than the above - cancellations within 2 calendar days of the day of arrival or no show will incur a 100% charge for every room night cancelled.
